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The hardware key is not install correctly, the key ID does not match or the host ID specified in the license file for EMTPWorks does not match this computer ?
• License type: Node-Lock with USB key
• Occurrence: On EMTP Opening.
When trying to open EMTP, it does not open and instead the following message pops up:
When the dongle key is plugged, there is no red light.
....
How to make sure that Windows Update is configured to check for Drivers?
• License type: Node-Lock with USB key
- Enable searching Windows Update manually.
To enable searching Windows Update manually on a single computer
- Click Start, right-click Computer, and then click Properties.
- In the Tasks list, click Advanced System Settings....
How to make sure the latest dongle drivers are used?
• License type: Node-Lock with USB key
- Make sure the USB Dongle is connected.
- Go to Control Panel/Device Manager.
- In “Universal Serial Bus controller”, if you see the three items “Sentinel HASP key”,
“Sentinel HL Key” and “Sentinel USB Key”, for each of then:....
