License and Installation

All license types require an internet connection for a brief period to activate or release the license. Additionally, floating cloud licenses check the internet connection every 15 minutes, while cloud and node-lock licenses perform this check weekly. See more

Our software runs on a desktop machine and does not access cloud, local, or any other network. The only internet connection made is by the LicenseSpring library, solely for licensing purposes. See more

When the maximum number of concurrent users is reached, the next user attempting to launch EMTP will encounter a message indicating that no licenses are currently available, similar to the following image: See more

Old licenses files must be deleted, and USB must be returned to our headquarters in Canada. See more

An IP address should be whitelisted when the firewall protection blocks the connection between the licensing system and the license server. See more

On the LicenseSpring website for users at https://EMTP.users.licensespring.com. Log in with the credentials the license Manager received via email. There, you can view all your available licenses, their activation status, included features/toolboxes, and more. See more

A Flex license refers to the licensing system previously utilized for EMTP. This system was file-based with license file with ".lic" extension. See more

Firewall must be configured to allow inbound and outbound connections for both EMTPInfoTool5.exe and Emtp_ActivationUtility.exe. See more

We no longer provide support for Flex licenses. While you can continue using your existing perpetual Flex license, please note that you will not have access to the new EMTP tools available in versions 4.4 and onwards. Technical support remains available for users with active maintenance; however,... See more

To identify the available LicenseSpring Public Facing Endpoint, please refer to the LicenseSpring FAQs at the following link: https://docs.licensespring.com/faq See more