License and Installation

Tis I the view faq page 1 html

How to make sure the server hostname in the license file is correct?

• License type: Network• On the server machine: - Open the FlexLM license manager - In the System Settings tab, take note of the Computer/Hostname:- In the Config Services tab, look at the path to the license file. - Go to the EMTP License Server folder found at the previous step. (by default... See more


Error message "Unhandle exception: the initialisation of 'WpfApplication1.mainWindow' found an exception" at launch

• License type: All • Occurrence: On EMTP Opening.It must mean that some DLLs are lacking, probably because your antivirus erased them after the installation.• Solutions: - Check your antivirus to see if it blocked a DLL file and create an exception for EMTP installer. Then, reinstall EMTP - I... See more


How to activate or update EMTP using a network license file?

• License type: Network Once the license is installed on the host server, the same license file is used to activate EMTP on each client machine. If the license is not installed on the server, proceed to the installation first.• Solutions: - Save on your computer the license file: emtp_server_... See more


How to get the status of your server license

• License type: Network The LMTOOLS must be installed in server machine. • Solutions: - Open the EMTP server tool - In « Server Status », click on « Perform Status Enquiry ». A text should appear in the box. Copy/Paste this text in a document and send it to the support. - Then, ... See more


How to make sure the client license file matches the network license file?

• License type: Network The licenses on the server and client must be the same.• On the server machine: - Go to the EMTP License Server folder (by default: C:\Program Files\EMTP License Server). The path of this folder can be found in the Config Services tab of the FlexLM license manager, und... See more


Error message "The application has failed to start because its side-by-side configuration is incorrect"

License type: AnyThese means your computer has not all required files to launch emtp. To solve that please go to "Windows update" and make sure your computer is up to date.  See more


How to install, set-up and start the EMTP-RV license server manager?

• License type: Network 1. Choose your license server machine. This will normally be a file server on your network that will be available when any other computers on the network are in use. If the license server is not running, the EMTP software cannot be run. The license server can only be run ... See more


An unexpected error "No such feature exists". FLEXnet licensing error -5,21

• License type: Network â€¢ Occurrence: On EMTP Opening. When trying to open EMTP, it does not open and instead the following message pops up:• Solutions: - Make sure the EMTP version matches or is older than the network license. >>See how - Make sure the server hostname in the license ... See more


How to use FlexLM with several software?

• License type: Network Many software use FlexLM license manager. Where there are several ones installed in a server, this might result in conflicts between software and impossibility to uses every software at the same time.• Solution 1: create several services If another software is installe... See more


How to make sure the Client computer can access to the server hosting the EMTP-RV FlexLM license manager?

• License type: Network The client must be connected to the server in order to access the license file. Make sure the client machine is connected to the server hosting the network license. In some cases, the server firewall can restrict the license access. In order to determine if the firewall b... See more


X