License and Installation

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How to activate or update EMTP using a network license file?

• License type: Network Once the license is installed on the host server, the same license file is used to activate EMTP on each client machine. If the license is not installed on the server, proceed to the installation first.• Solutions: - Save on your computer the license file: emtp_server_... See more


How to get the status of your server license

• License type: Network The LMTOOLS must be installed in server machine. • Solutions: - Open the EMTP server tool - In « Server Status », click on « Perform Status Enquiry ». A text should appear in the box. Copy/Paste this text in a document and send it to the support. - Then, ... See more


How to make sure the client license file matches the network license file?

• License type: Network The licenses on the server and client must be the same.• On the server machine: - Go to the EMTP License Server folder (by default: C:\Program Files\EMTP License Server). The path of this folder can be found in the Config Services tab of the FlexLM license manager, und... See more


Error message "The application has failed to start because its side-by-side configuration is incorrect"

License type: AnyThese means your computer has not all required files to launch emtp. To solve that please go to "Windows update" and make sure your computer is up to date.  See more


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