License and Installation

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Does each EMTP user need to have a LicenseSpring account?

Only the license manager has a LicenseSpring account. Then, this license manager can share with other users the license key(s) they will use for activating and using the EMTP. The license manager may grant license manager permission to other users from its account. See more



What is the URL hosting the EMTP license server?

The EMTP license-checking service is hosted at the following URL https://saas.licensespring.com/ See more


Do EMTP versions lower than 4.4 support cloud licenses?

No, the new cloud licensing system is only compatible with version 4.4 and onwards. However, EMTP 4.4 remains compatible with previous versions. See more


What is LicenseSpring?

LicenseSpring® is a third-party licensing platform used in EMTP (see https://licensespring.com/). See more


If I only purchase a new toolbox, what will I receive?

If you purchase only a new toolbox, this feature will be added to one of your existing licenses. We will inquire about which license you would like to attach the new feature to. See more


What should I do to upgrade to the new licensing system?

To transition to the new licensing system and access the latest version of EMTP, please initiate the process by downloading the provided form, filling it out, and sending it to support@emtp.com. Please include "Attachment - Change License Type" in the subject line. See more


Are there any ports that I should whitelist?

The EMTP license-checking service uses port 443. For more information about LicenseSpring API go to the following link https://licensespring.com/api/. See more


How to configure the firewall rules to allow activation utility license checking?

Firewall must be configured to allow inbound and outbound connections for both EMTPInfoTool5.exe and Emtp_ActivationUtility.exe. See more


What are the system requirements to run EMTP?

• License type: Any The system requirements to use EMTP are: - Operating system: Windows 7 (32 bit or 64bit), Windows 8 (32 bit or 64bit) and Windows 10. - CPU: Intel Core i3 (Core i7 recommended) - Memory: 2GB or higher (8GB recommended) - Video resolution: 1280 x 1024 or higher. Recommend ... See more


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